Switch to online bank statements - NAB

Before you start

  • Make sure you can log in to the NAB app or NAB Internet Banking.
  • Check that your email address is current so you can receive statement notifications.
  • For personal accounts, log in with your Personal NAB ID. For business accounts, use your Business NAB ID.

The NAB app

Using the NAB app

Use the NAB app on your preferred device to activate online bank account statements. Once you’re set-up for online account statements, you’ll no longer receive paper statements in the post.

  1. Log in to the NAB app.
  2. Tap More on iOS or Menu on Android.
  3. Tap Settings, then Statement preferences.

Internet banking

Using NAB Internet Banking

Use NAB Internet Banking through a web browser to activate online bank account statements.

  1. Log into NAB Internet Banking with your 8 to 10-digit NAB ID and password.
  2. Select Profile & Settings in the menu.
  3. Choose ‘Statements settings’ in the menu.
  4. Select the account you wish to get online statements for, choose Online Only for that account and confirm the preference.
  5. Check the email address is correct. If correct, select Update.
  6. You’re now receiving online statements by email. If you have joint accounts, the other account holder needs to repeat these steps.

If you can’t change your preference

Some accounts may not be eligible to update online. Call us from the NAB app for help. You can also call 13 22 65 for personal banking or 13 10 12 for business banking.

 

Don’t have the NAB app?

Download the app today for a more convenient banking experience.

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NAB Internet Banking and NAB app

These products are issued by National Australia Bank Limited.

NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product.

The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.