Payments


    • A PayID is a unique account identifier such as an email address, mobile number or ABN that you can give to your customers instead of a BSB and account number.

      Having a PayID allows people to make a payment to you faster, with money going into your account within 60 seconds in most instances.

      • Make and receive payments in almost real time 24x7
      • Added security as customers can see your business name before completing a transfer
      • Free to setup with no need for additional equipment 
      • Faster access to transferred funds
      • Transfers allow for longer descriptions of up to 280 characters

       

      Learn how to set up your unique PayID with our easy-to-understand Create, view and update a PayID in NAB Connect guide. 

    • Status Description
      Validating Interim status given when a payment is being validated – this includes checking that any NAB Accounts in the file are valid and that the BSB’s for all other transactions are valid based on the latest APCA list.
      Requires Repair

      Payment has failed the validation process. Status changes to ‘Requires Repair’ alert the User to fix and re-submit.

      To check the error on the payment, view the payment and select Payment history or view payment history.

      Requires authorisation Payment has been submitted by a User and is ready for an ‘Authoriser’ to authorise according to your payment rules. This is also the status for partially authorised payments.
      Requires approval

      Payment has exceeded the daily Payment Limit (controlled by Security Officer+ users). This status requires the payment to be ‘Approved\Declined’ before it can be authorised.

      To check the payment daily limit, view the payment and select Payment history or view payment history.

      Requires bank approval Payment has exceeded Available Funds or Limit (for Direct Entry Debit) and requires approval by your NAB Banker before it can be processed.
      Future dated Payment has been Authorised but has a Value Date in the future.
      Processing Payment is in the process of being processed, this includes the time taken for the payment to complete ‘Fraud Checking’.
      Pending Funds Payments that have been authorised for processing but have failed available funds checking.
      Rejected

      Payment has been rejected by the NAB backend system(s). This includes incorrectly formatted ABA files and International Transfers that have been rejected through International Trade Finance (ITF).

      To check the reason of rejection, view the payment and select Payment history or view payment history.

      Failed

      Payment has been rejected\failed by the NAB Connect backend system.

      To check the reason of rejection, view the payment and select Payment history or view payment history.

      Processed with Invalid Transaction

      File submitted has been processed but included invalid entries that have been refunded.

      To view the details of the invalid entries, view the payment and select Payment history or view payment history.

      Processed Payment has been Authorised, passed all the relevant validation (e.g. BSB, Funds Check etc) and has been processed by NAB ready for Exchange. This is the status for overnight payments that have successfully been passed to BDIS (Direct Entry system).