Schedule or edit regular online payments | How to guide - NAB

Things to know about regular payments

  • Regular payments are any payments you set up for a scheduled and repeated frequency.
  • A regular payment can help you avoid missed payments for things like credit card repayments or help you meet a savings goal. This helps establish a good credit history and get a loan.
  • You can set up regular payments to transfer money between your NAB accounts or make payments using ‘Pay anyone’.
  • You can’t set up a regular ‘Pay anyone’ payment using someone’s PayID® details.
  • If you set up a regular ‘Pay anyone’ payment and change your bank account details, it’s your responsibility to update your payment.
  • Daily transfer limits apply to some online payments.

Steps to schedule regular payments

Creating a regular payment is an easy way to schedule payments or bills.

NAB app

Instructions for mobile devices

  1. Log into the NAB app.

  2. Tap Pay.

  3. Tap Pay anyone.

  4. Select a saved payee or tap + New payee if it’s your first time paying someone.

  5. Select Bank account, then enter the Account name, BSB and Account number.

  6. Tap Verify account details. If the account details match, tap Next.

  7. If the account details don't match, an alert will appear. Check the details before deciding whether to cancel or continue with the payment.

  8. You can Save payee and add a nickname to make future payments quicker.

  9. Enter the payment amount. Choose which account to pay from and add a reference or description if needed.

  10. Pay when is set to today by default. To schedule a later payment, tap Pay when.

  11. Select Recurring. Choose how often you want the payment to repeat, for example, weekly or monthly. Then select a start and end date. Tap Confirm.

  12. You might get a protect yourself from scams message if your payment looks suspicious. You can review the details before you change or cancel your payment. To go ahead with your payment, tick the box to acknowledge the fraud message, then tap Continue.

  13. Check all payment details are correct, then tap Pay now.

  14. An SMS security code will be sent to your mobile number. Enter the security code and tap Verify.

  15. Your payment has been sent. Tap Share to send the payee a copy of the receipt.

NAB Internet Banking

Instructions for web browsers

  1. Log into NAB Internet Banking with your 8 to 10-digit NAB ID and password.

  2. Select Transfer & Pay then select ‘Pay anyone’ from the drop-down menu.

  3. Select the account to transfer from in the drop-down menu.

  4. Select either Saved payee or New payee to make a payment to someone.

  5. When making a payment to a Saved payee, select a previously saved payee in the drop-down list.

  6. When making a payment to a New payee, select ‘BSB & Acc’ as the Payment type.

  7. Enter the relevant payment details and ensure the BSB is validated.

  8. Select ‘Recurring’ as the Pay when option.

  9. Select the Frequency, Start date and for how long to Continue payments.

  10. Enter the Amount, Reference (optional) and Description (optional).

  11. Select Next.

  12. You may receive a ‘Protect yourself from fraud’ message if your payment has indications of a potential scam. You can review the details before you continue, change or cancel your payment.

  13. Check the funds transfer details are correct.

  14. Select Pay now.

  15. You may receive a security code via SMS or push notification.

  16. Select Submit.

  17. You’ve created a new regular payment.

  18. Save and share your payment receipt by tapping the printer icon.

Steps to edit regular payments

You can make updates to your regular online payments using online banking. Change dates, amounts or other details in a few easy steps.

NAB app

Instructions for mobile devices

  1. Log into the NAB app.

  2. Tap More.

  3.  

    Tap Payments, then My payments.

  4. In your Future payments list, select the regular payment you want to change.

  5. Tap Modify payment. You can also choose to Cancel payment.

  6. Make changes to the pay from account, amount or reference if needed.

  7. Tap Pay when to update the payment date.

  8. Tap Start, then Select a date from tomorrow onwards.

  9. Make any other changes to the frequency and duration if needed. Then, tap Confirm.

  10. You might get a protect yourself from scams message if your payment looks suspicious. You can review the details before you change or cancel your payment. To go ahead with your payment, tick the box to acknowledge the fraud message, then tap Continue.

  11. Check all payment details are correct, then tap Schedule.

  12. An SMS security code will be sent to your mobile number. Enter the security code and tap Verify.

  13. Your scheduled payment has been updated. Tap Share to send the payee a copy of the receipt.

NAB Internet Banking

Instructions for web browsers

  1. Log into NAB Internet Banking with your 8 to 10-digit NAB ID and password.

  2. Select Transfer & Pay.

  3. Select ‘Payment list’ in the drop-down menu.

  4. Select Future tab to find the payment you are looking for to modify or cancel.

  5. Find the payment you are looking for and select the red arrow (>). This will take you to the payment details.

  6. Select Modify payment.

  7. Make changes where needed, you can also choose Cancel payment to cancel the payment permanently.

  8. You may receive a ‘Protect yourself from fraud’ message if your payment has indications of a potential scam. You can review the details before you continue, change or cancel your payment.

  9. You may receive a security code via SMS or push notification.

  10. Select Submit.

  11. You have now edited a recurring payment.

  12. Save and share your payment receipt by tapping the printer icon.

Don’t have the NAB app?

Download the app today for a more convenient banking experience.

NAB Internet Banking and NAB app

These products are issued by National Australia Bank Limited.

NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product.

The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

PayID is a registered trademark of NPP Australia Limited.

BPAY® is registered to BPAY Pty Ltd ABN 69 079 137 518.