NAB Classic Banking account

If you’re a new customer, you’ll only need to head into a NAB branch if we can’t match your details through electronic verification or you don’t consent to electronic verification when you apply online. If this is the case, you’ll need to complete an identity check when you’re at the branch.

If you’re already a NAB customer, you’ll only need to visit a branch to complete an identity check if you didn’t complete electronic verification or an identity check when you previously opened a NAB account.

If you’re a new customer applying online, the joint applicant will also need be a new customer to NAB.

If you’re an existing NAB customer applying online, there are two important considerations: the joint applicant will need to be an existing customer and you’ll both need to hold an existing joint account with NAB – a NAB home loan, personal loan or credit card, for example.

If you don’t meet either of these requirements, you’ll need to apply together at your nearest NAB branch.

If you successfully complete electronic verification when you apply for your NAB Classic Banking account online, your account will be opened immediately and you can transfer money into it whenever you’re ready.

If we can’t match your details through electronic verification when you apply online, your account will still be opened immediately and you can transfer money into it. However, you won’t be able to withdraw or transfer funds from your account until you visit your nearest NAB branch to complete an identity check.

Once your account’s been opened, you should receive your NAB Visa Debit card or NAB Platinum Visa Debit card in the mail within seven to 10 days.

Prior to your card arriving in the mail, if you have an Android phone, you can get everyday access to your money using NAB Pay.

For ATMs, the maximum limit you can withdraw is $2,000 per card per business day. Meaning, if you have a NAB Visa Debit card and a NAB credit card linked to your NAB Classic Banking account, you could withdraw up to $4,000 from your NAB Classic Banking account, for example.

If you’re withdrawing cash from your account in a NAB branch, there is no maximum withdrawal limit. However, if you’re withdrawing a particularly large sum of money, you should visit the NAB branch you intend to withdraw the money from in advance and notify them of them amount you’d like to withdraw – this will ensure the branch has adequate funds available when you want to make the withdrawal.

You won’t be charged a withdrawal fee when you use any NAB ATM. Many other banks have also made ATM withdrawals from other banks free, but we suggest double checking their respective websites first, just to be sure. Also, please note that international fees still apply when using an ATM outside of Australia.

You can open a NAB everyday bank account online before you arrive. To open your NAB account online, you’ll need:

• your passport number and email address
• your arrival date and the name of the Australian city you’re arriving into
• to arrive in Australia within 12 months of opening the account
• to be at least 16 years of age
• you’ll also be able to add a savings account when you apply.

Visit our migrant banking page for more information.

If NAB allows your account to go overdrawn without an approved overdraft limit (or beyond the amount of any approved overdraft limit) you may be charged debit interest at the default rate applicable to personal accounts. You must put your account back into credit (or within the amount of the approved limit) within 7 days. Any applicable default interest will be calculated from the day your account becomes overdrawn and will be charged on the last banking day of each month.

A purchase authorisation is a hold over funds on your card. A merchant such as a hotel or car hire company may estimate the cost of your bill and ask you to use a card as guarantee. The merchant will then put a hold on the pre-authorised amount which you’ll not be able to use to make transactions. Purchase authorisations can last for up to 30 days.

To close a transaction account, you can:

• Call us at 13 22 65.
• Visit us at a branch.
• Speak with a live chat banker (go to Transaction History in NAB Internet Banking).

If you have a joint account, you may need to visit a branch together, depending on the way the account was set up. You can check the account authority through one of the above options before going into the branch.