Your credit card expires on the last day of the month shown on the front of your card. You’ll receive your new card about two weeks before expiry.
Your new card will have the same PIN and your credit card number doesn't change. It’ll just be the expiry date and CVV (the last three digits that appear in the signature field) that are updated.
If you set up NAB Pay on your old card this will transfer across and you can keep using it with your new card straight away.
If you have direct debits set up from your card, you'll need to let the merchant(s) know your new card's expiry date.
If you haven't received your replacement card by the end of the expiring month, let us know:
- by calling us on 13 22 65 from 8am - 7pm Mon-Fri, 7am - 6pm Sat or 9am - 6pm Sun (AEST/AEDT). Please call 1300 730 213 for Platinum Cards or 1300 489 410 for Signature cards or 24 hours, 7 days a week
- at any NAB branch.