Customer support
We’re here to support you through the tough times as well as the good. We can offer help with financial hardship, the death of a family member, banking issues or natural disasters.How we can help
Finalising a deceased estate
NAB Bereavement Support can help you finalise a deceased estate with their professional advice and services.
Helping you with financial hardship
We understand that life can take unexpected turns and leave you in a vulnerable financial position. If you're finding your loan or credit card repayments difficult to make, we may be able to offer assistance when you need it most.
Complaints and feedback
NAB Resolve is our dedicated team handling your general feedback and complaints.
Disaster relief
Disaster and crisis support can help you in the event of a natural disaster.
Gambling restriction
Restricting gambling on your personal NAB Visa Credit and Debit Cards gives you greater control over your spending.
Using online banking tools to make tax time easier
Guides to using our tools to get the information you need for tax time.
Customer service
Extended opening hours
See our extended trading hours in your state or territory.
Transaction disputes
What to do when you find a transaction on your credit or debit card statement that you don’t recognise.
Public holiday hours
See our trading hours during public holidays in your state or territory.
Personal
Track how our online services are performing and get updates on issues.
Latest security alerts
Learn how to protect yourself against online fraud and read the latest fraud and scams alerts.
NAB’S Wealth management customer advice review
Our customer advice review is about helping restore customer trust and confidence in the financial planning industry.
Our website improvements
See what we've changed on our website to make your online experience better.
Talk to an expert
Call
13 22 65
Mon-Fri 8am - 7pm (AEST/ADST)
Sat-Sun 9am - 6pm (AEST/ADST)