If you’re a low income earner we have some loan and bank account options that may help you reduce your banking costs and save you money. Take a look at our Small Loans, NAB Classic Banking Account and NAB Retirement Account.
Support in times of need
Customer Care Kit
Natural disasters and crises
Losing a loved one
Bereavement: a practical guide to banking processes and estates.
Managing illness and injury
Learn how to plan for an unexpected illness or injury. Discover the support available if you're sick or injured.
Dealing with unemployment
Your survival guide to redundancy and unemployment. Discover our tips to help you stay on your feet financially.
Domestic violence support
How to detect and avoid elder financial abuse
Separating finances when relationships end
Read how we'll handle your request to separate joint loans.
Community support
Indigenous Australian support
Accessibility for customers and our people
Interpreter services
We’re improving accessibility for our customers with limited English.
Banking for low income earners

Staying safe online
Identifying spam and phishing messages
Online security help guides
Free resources to help you and your family stay safe online and in real life.
Cyber safety tips for business
Free tools and guides to help keep your business and customers secure online.
Managing your money
Managing debt
Our tips on managing your debts will help you reach your finance goals quicker. We've got tools, practical steps and support contacts for you.
Budgeting and saving
Learn how to budget. We can help you achieve your financial goal faster, whether it's for a deposit, travel or other.
Managing cash flow and avoiding bad debt in business
Discover ways to put debt management procedures and policies in place to protect your business and create a healthy cash flow.
Restrict gambling transactions
Customer Communications
NAB’s Wealth Management Customer Advice Review
Our Customer Advice Review program aims to restore trust and improve customer experience. The review covers a range of advice areas, including fees, insurance, investments and superannuation.
Fewer fees
How to share data using open banking
Learn how open banking works and how you can opt-in to share your bank data securely.