Help us contact you

Ensuring your contact details are accurate makes it easy for us to keep in touch. Just follow these steps.

  • 1

    Step 1

    Go to and select ‘Internet Banking’ from the drop-down menu.

  • 2

    Step 2

    Enter your 8 to 10-digit NAB ID, enter your password and click Login.

  • 3

    Step 3

    Once you’ve logged in, click Settings/Mailbox and select ‘My details’ from the dropdown menu.

  • 4

    Step 4

    Your current contact details will appear. Click Edit in the section that you would like to update.

  • 5

    Step 5

    Edit the details you would like to change and click Submit to save changes.

  • 6

    Step 6

    An SMS security code will be sent to your mobile number. Enter the security code and click Submit.

  • Complete

    You have successfully updated your contact details.

Important information

NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product. This product is issued by National Australia Bank Limited. The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply.