October 2025 updates

A better Transfer page is on the way

Between October and December, we’ll be updating the Transfer page in NAB Internet Banking to make it easier to use.

Changes include:

  • a refreshed layout with clearer field labels
  • renaming the ‘Description’ field to ‘Reference’, so you know what’s on your statements.

More visibility on your interest statements

We’ve also made a small but useful improvement to your interest statements page.

In your account list, you’ll now be able to view:

  • up to 25 accounts (previously 10)
  • accounts by nickname, not just account number.

These changes are part of making everyday banking quicker and easier.

Help guides and resources

Bank online with the NAB app

Download the NAB app for a more convenient internet banking experience. Use our smart phone app to view balances, transactions and authorise payments on the go.

  • Quickly check your account balance securely and conveniently without even logging in. Turn it on in the ‘Settings’ section.

  • Flexibly control your card. With just a swipe, turn on or off contactless payments, online and overseas transactions. Check it out in the ‘Cards’ section.

  • Securely log in with your biometrics. Select from a password, four-digit passcode or biometric (such as fingerprint) identity to login.

Get in touch

Customer Support Tool

Solve problems quickly online with our easy-to-follow guides. Simply select a topic and we’ll direct you to the information you need.

Contact us

Explore our personal banking contact information and get support with a wide range of products, services and topics.

Visit a NAB branch

Visit us in person at your nearest NAB branch or business banking centre.

Terms and Conditions