What’s new in Internet Banking

March 2026 updates

Simplifying communications

• Messages menu within NAB Internet Banking will soon be removed. These will now be sent either by email or SMS.
• Existing messages can be downloaded before the end of May 2026.

Simpler, safer Payee list

From March, we’re making improvements to help you view and review your payee list with:

• a new look Payee list and modern design
• new search and extended filters to help find the payees you need
• a new export feature allowing you to export your full Payee list
• payees who have a BSB and Account number renamed to ‘Domestic payee’
• ‘Verify account details’ button when adding a domestic payee
• two factor authentication when adding a biller, domestic payee and international payee, if you’re SMS registered
• edit and remove payee options in the payee table for each payee.

February 2026 updates

Easier statements search with improved visibility 

From mid to late-February, you’ll see improvements to search and viewing your Account statements with:

• renaming the page to ‘Statements’ with a refreshed layout
• finding up to seven years of your statements without any search date restrictions
• seeing up to 20 statements per page (previously 12) in search results
• being able to download multiple statements in one file.

Manage multiple NAB IDs more easily

• We’ve added a feature called Link and Switch to help you manage multiple NAB IDs more easily. This is what you’ll get.
• A single login to NAB Internet Banking with your main ID and password.
• Switch between your linked NAB ID profiles without logging in and out of NAB Internet Banking.
• Assign a nickname to each linked NAB ID.
• Change your main ID at any time.

January 2026 updates

Transaction history has just got better

From mid-January, we’ve made improvements to help you view and review your transaction history with:

• a refreshed Transaction history page and details layout
• transaction list automatically updating when you select an account. You no longer need to click the ‘Update transaction’ button
• ‘Date range’ field moved to ‘Filters’
• paid and processed dates visible in your credit card transaction details.
• New Pending label – shows which transactions are still being processed. As previously, pending transactions won’t show on your Statement, but the money credited is available for you to use.

October 2025 updates

A better Transfer page is on the way

Between October and December, we’ll be updating the Transfer page in NAB Internet Banking to make it easier to use.

Changes include:

• a refreshed layout with clearer field labels
• renaming the ‘Description’ field to ‘Reference’, so you know what’s on your statements.

More visibility on your interest statements

We’ve also made a small but useful improvement to your interest statements page.

In your account list, you’ll now be able to view:

• up to 25 accounts (previously 10)
• accounts by nickname, not just account number.

These changes are part of making everyday banking quicker and easier.