How the online application process works

Our step-by-step guide to getting started with your personal loan application.

Step 1. Submit your application

We’ll let you know if you’ve been conditionally approved instantly. We’ll also give you your indicative interest rate and repayment amount.

Step 2. We’ll verify your details

If your loan is conditionally approved, we’ll review and verify the information you’ve provided. If needed, we’ll contact you for further information.

Step 3. Accept your offer

Once we’ve verified your information, we’ll give you the loan documentation setting out your interest rate and other important information.
Keep in mind that the rate shown in the loan documentation is subject to change and may be different on the day of settlement.
If your loan isn’t approved, you’ll be notified by SMS and email.

  • To receive your funds, we’ll transfer the money into your most frequently used NAB account on the day you accept the offer. If you’re not currently a NAB customer, we’ll contact you to organise the transfer.

Ready to apply?

Apply online and get an instant response.

For tips on how to complete the online personal loan application, read our help guide.

Unable to apply online?

If you’re unable to apply for a personal loan online, you can visit a branch and have a banker assist you.

NAB Personal Loan eligibility

To apply for a personal loan, you must be:

  • 18 years or older

  • applying as a sole applicant. You’ll have all the repayment obligations, even if someone else will be receiving a substantial benefit from the loan

  • receiving a regular income

  • an Australian resident for tax purposes

  • an Australian or New Zealand citizen, an Australian Permanent Resident or have an acceptable Temporary Residency Visa.

The following Visa categories are not acceptable:

  • Visitor Visa (exception, a Special Category Visa - NZ Citizen is acceptable), Working Holiday, Student, Exchange/gap year, Transit/short stay/seasonal and Bridging.

How much could you borrow

Use our borrowing power calculator to work out how much you can afford to borrow, and what your repayments will be based on your income and lifestyle.

It’s important to us that you’re able to comfortably make repayments.

What you need to have ready

Check that you have the following things with you when you do your application.

  • If you’re an existing customer:

    • save time and use your NAB ID to prefill your personal and financial information (this includes debts you have with other financial institutions)
    • save your online application part way by clicking Save and continue (you have 30 days to return and complete your application)
    • speed up your application by uploading your recent financial documents (such as payslips or bank statements) in the application form.

    You can find your NAB ID on the back of your NAB card or in your NAB app under My Details.

    To resume your application, make sure you have your NAB ID and mobile phone with you.

    We may ask to verify your income. You may not be required to provide any documents as part of the application process. NAB will only ask you for documents if we can’t verify your information.

  • If you’re a new customer, you’ll need to provide at least one form of ID in the online application form:

    • Australian driver’s licence
    • Medicare card
    • Australian passport
    • International passport.

    If you prefer to visit a NAB branch to verify your identify, make sure you have the right combination of acceptable documentation.

    You may be asked to provide recent financial documents (such as payslips or bank statements) when applying. Learn what documents we need to verify your income. You can speed up your application by having these ready.

Information you need to give us

The information you need to provide us may be different depending if you’re a new or existing customer.

  • Driver's licence number (if you have one).

  • Employment details for the past three years.

  • Your income before and after tax.

  • What assets you own, including cars and homes.

  • What debts you owe, including personal loans, home loans, credit cards or buy now, pay later loans.

  • Your general living expenses including food and groceries, recreation, education and dependents, rent, medical and health, insurance, vehicle and transport.

How we assess your application

We look at your creditworthiness and take steps to ensure you’re not given a product that isn’t right for you, and an amount you can’t afford to repay.

We may review information from:

  • credit reporting bodies
  • your repayment history at NAB, if you already bank with us
  • your personal loan application.

Before you apply, consider the following tips to help boost your creditworthiness:

  • Build a savings record. Save money regularly to show us you can budget and manage your finances.
  • Request the right amount based on your income and overall financial position. Use our personal loan calculators to estimate how much you could borrow.
  • Demonstrate reliability by keeping on top of your bills and loan repayments.
  • Check your credit report to ensure the information is correct. A low credit rating may affect your chances of being approved for a personal loan.

Manage your personal loan online easily

If you’re applying for a personal loan or have just finished your application, we have helpful guides to take you through your next steps.

Other things you can do online

Using NAB Internet Banking and the NAB app is a secure and convenient way to stay on top of your personal loan.

  • View your personal loan balance.
  • View your next repayment amount and due date.
  • Transfer money into your loan account.
  • View and access available redraw.
  • View your personal loan transaction and repayment history.
  • View interest paid for the financial year.

Learn more about online banking.

Personal loan calculators

Before you apply, see what you can afford to borrow and repay with our helpful calculators.

Help and support

We have guides and other resources to help you apply for a new personal loan or manage your existing one.

Other ways we can help

Use our help guides, FAQs and other support services to help you manage your banking more easily.

Terms and Conditions

Consider the NAB Internet Banking Terms and Conditions which apply when using NAB Internet Banking.