Why follow this guide?

  • To view all the available services in the NAB Connect menu drop down and their location.
  • To understand the different services in NAB Connect and what they do.
  • To see the available services NAB Connect has to offer and what you can register for.

Accounts menu description of services

You can find the following services under View within the Accounts menu.

Service Description
Account summary View and report on current and previous days balances for your accounts.
Transaction history View and report on current and past days’ transactions for your accounts.
Statements Download PDF versions of your paper statements.

You can find the following services under Reports within the Accounts menu. 

Service Description
Account information file Download NAI or BAI2-formatted account information files to import into an accounting system.
Account balance history View and report on current and past days’ balances for your accounts.
Merchant reports Download your Domestic (EB165) and Foreign Currency (FX165) Merchant reports for your business.
Set off reports View and report on your Set-off arrangements.

Payments menu description of services

You can find the following services under Make a payment within the Payments menu.

Service Description
Linked account Transfer between two linked domestic accounts.
Pay anyone (Domestic) Make a one-to-one payment to a beneficiary within Australia.
Pay multiple (Domestic) Make a payment to multiple beneficiaries within Australia in the one transaction.
Direct Credit Pay multiple beneficiaries and import an ABA payment file from your accounting system.
Payroll/Executive Payroll Pay multiple beneficiaries and import an ABA payment file from your accounting system.
Direct Debit Upload an ABA file to draw funds from accounts.
Direct Credit – GDES  Direct Credit payment designed to process government only credit payments.
BPAY® Pay bills using BPAY®. One biller per payment.
International Make international telegraphic transfers (TTs) to overseas and domestic beneficiaries.
Upload payment file Upload ABA files and international payments.

You can find the following services under Manage within the Payments menu.

Service Description
Payment register View and action current and past payments up to 13 months.
Periodic payment register View and action current and past periodic payments.
PayID® Register View and manage your PayID.
Payee list View and manage your beneficiaries.
BPAY® Billers View and manage your BPAY® billers.
Payment templates View and manage your templates.
Uploaded payment files View your previously uploaded ABA and international payment files.
Search transactions Search for a recent or past payment you’ve created.

Services menu description of services

You can find the following services under Requests within the Services menu.

Service Description
Secure Messages Communicate with NAB securely about transaction and payment enquires.
Stop cheques Request a stop on an issued cheque.

You can find the following services under Additional Services within the Services menu.

Service Description
Financial file transfer Download your BPAY® reports, Third Party Merchant reports and Direct Entry returns and Upload BPAY® batch payments, TNA and NAB payments.
Foreign exchange deals Create new and view previously booked deals.
Voucher images View images for over-the-counter cash and cheque deposits.
Import payee file Migrate and import payees using a CSV file.

Products menu description of services

You can find the following services within the Products menu.

Service Description
Commercial Cards Manage your corporate/purchasing card via self-service.
NAB Invoice Finance Access to the NAB Invoice Finance Online portal.
NAB Transact Access to the NAB Transact portal.
Trade Finance Access to the Trade Finance Online portal.

Admin menu description of services

You can find the following services under Manage within the Admin menu.

Service Description
Users and Permissions View and manage users’ level of access to accounts and services including password and token resets.
Accounts View and manage users access to accounts.
Amendments Create, monitor and action requested Amendments.
Payment daily limits View and update daily limits.

You can find the following services under View within the Admin menu.

Service Description
Tax invoice View your current and previous fees and charges.
Billing details View and manage your nominated billing account.
Payment audit log View users payment activity.
Payment authorisation rules View how many Authorisers are required to authorise a payment.

Apply menu description of services

You can find the following under Apply Now within the Apply menu.

Service Description
Business bank accounts Get the right business transaction, savings or specialist account to suit your needs.
Business credit cards Apply for a new credit card online.
Loans and finance View our business loans, overdrafts, equipment and trade finance.
Payments and merchants Discover our payment and merchant solutions.

You can find the following under Explore within the Apply menu.

Service Description
Offers and promotions See our latest  business banking offers and featured products.
View all business products Explore our range of business banking products.

Related guides

See some of our other guides to help you get the most out of NAB Connect.

Add a new account under your business

Use our guide to learn how to add a new account under your business in NAB Connect.

Apply for a specialised service in NAB Connect

Use our guide to learn about specialised services in NAB Connect and how you can access them.

NAB Connect security features

Learn more about the features and controls that help stop fraud and misuse.

Contact us for NAB Connect enquiries

Call us

Monday to Friday, 7:30am to 8:00pm (AEST/AEDT)
Saturday, 9:00am to 2:00pm (AEST/AEDT)

Within Australia: 1300 888 413

Overseas: +61 3 8641 9930

Important information

PayID is a registered trademark of NPP Australia Limited.

BPAY® is registered to BPAY Pty Ltd ABN 69 079 137 518.