Contact us - internet and telephone banking
If you’ve got questions about using internet or telephone banking, get in touch with us or try self-servicing with our helpful information.Internet banking support
| All enquiries | Contact details | Contact hours |
|---|---|---|
| within Australia | Contact details 13 22 65 |
Contact hours
Mon-Fri 9am - 9pm (AEST/AEDT)
Sat 7am-6pm (AEST/AEDT) Sun 9am-6pm (AEST/AEDT)
|
| from overseas | Contact details +61 3 8641 9886 |
Contact hours
Mon-Fri 9am - 9pm (AEST/AEDT)
Sat 7am- 6pm (AEST/AEDT) Sun 9am - 6pm (AEST/AEDT) |
| Send a secure message via Internet Banking | Contact details Log in to IB | Contact hours |
Fraud
| All enquiries | Contact details | Contact hours |
|---|---|---|
| within Australia | Contact details 1300 651 656 |
Contact hours
Mon-Fri 8am - 7pm (AEST/AEDT)
Sat 7am-6pm (AEST/AEDT) Sun 9am-6pm (AEST/AEDT) |
Telephone Banking
| Contact details | Contact hours | |
|---|---|---|
| Self service banking (within Australia) | Contact details 13 22 65 | Contact hours 24 hours, 7 days |
| Self service banking (from overseas) | Contact details +61 3 8641 9083 | Contact hours 24 hours, 7 days |
| Telephone banking support ( operator assistance) | Contact details 13 22 65 |
Contact hours
Mon-Fri 9am - 7pm (AEST/AEDT)
Sat 7am - 6pm (AEST/AEDT) Sun 9am - 6pm (AEST/AEDT) |
