NAB Visa Debit card

How do I open an account?

If you’re 16 years old or over

You can apply for a NAB Classic Banking account online if you’re 16 years or older and a permanent Australian resident. If you’re not a permanent resident you can open an account over the phone at 13 13 12 or in a NAB branch.

If you’re under the age of 16

• If you’re between the ages of 14 and 15, you can apply for an account over the phone at 13 13 12 or in a NAB branch.
• If you’re under the age of 14, you will need to go into a branch with your parent or guardian to open an account. They need to be an authorised party on your account for you to attach a card.

What you’ll need to open the account

You’ll need to present identification documents when you open the account. This can include things like:

• your birth certificate
• Proof of Age card
• a valid Australian driver’s licence.

If you’re looking to open a NAB Retirement account, give us a call at 13 13 12 or visit us in a NAB branch.

Can I get a NAB Visa Debit card if I’m visiting from overseas?

If you're visiting Australia from overseas, you will be able to get a NAB Visa Debit card unless you are here on a short stay visitor / tourist visa. If this is your case, speak to one of our bankers about other products that may suit your needs.

Can I use Visa payWave and NAB Pay on large purchases, or just smaller ones?

Visa payWave and NAB Pay are secure ways to make purchases of any size. If the purchase is under $100, you won’t need to use your PIN so you can just tap and go. For purchases over $100, the process is almost as quick. The only difference is you’ll need to enter your PIN.

How does NAB Pay work?

NAB Pay enables you to make contactless payments on your mobile. NAB Pay is part of the NAB app and links directly to your NAB Visa Debit card. All you need to do is set up NAB Pay on your Android phone and select your default card. To make a payment, simply place the back of your phone against the reader until it beeps. It's that easy. For payments $100 or over, you'll need to enter your card PIN.

What is NAB Defence?

Wherever you see the NAB Defence logo, you’ll be protected against fraud, whether you’re using your physical card, NAB Pay, or Apple Pay. We’re always working behind the scenes to monitor any high risk transactions and let you know about suspected fraud and investigate for you.