American Express Global Assistance

American Express Global Assistance: +61 2 9273 2730 (24 hours a day, 7 days a week).

International travel assistance

  • Information about inoculation and visa requirements
  • Assistance if you've lost your luggage or passport
  • Legal referral, including the arrangement of appointments with lawyers
  • Emergency travel service assistance
  • Emergency interpreting assistance
  • Arrangement of bail bond
  • Embassy referral
  • Emergency document delivery.

International medical assistance

  • 24-hour worldwide medical information and assistance
  • Pre-trip information and advice
  • Doctor/hospital referrals
  • Arrangement of hospital admission
  • Hospital deposit guarantees
  • Access to globally-vetted medical network
  • Dispatch of doctors / specialists
  • Arrangement of medical evacuation / repatriation
  • Arrangement of repatriation of mortal remains
  • Arrangement of return of minor children.

Individuals benefits

  • Medical and travel advice at your fingertips
  • Peace of mind – access to medical professionals and medical network globally
  • 24 hour, 7 day access to alarm centre.

This service is provided by international SOS.

We're ready to help you

Talk to an expert
Call 13 22 65

Mon-Fri 8am - 7pm (AEST/ADST)
Sat-Sun 9am - 6pm (AEST/ADST)