Choose a device

Select one of the guides below and follow the simple instructions to update your contact details in a few minutes.

iOS

  • 1

    Step 1

    Log into the NAB app on your device.

  • 2

    Step 2

    Tap More in the bottom menu.

  • 3

    Step 3

    Tap Profile.

  • 4

    Step 4

    Tap My details.

  • 5

    Step 5

    Tap the details you want to change.

  • 6

    Step 6

    Enter your new details and tap Update.

  • 7

    Step 7

    Tap Save.

  • 8

    Step 8

    Read the declaration then tap Confirm if applicable.

  • 9

    Step 9

    A verification code will be sent via SMS to your registered number if applicable.

  • 10

    Step 10

    Enter the security code and tap Continue.

  • Complete

    Your details have been updated.

Android

  • 1

    Step 1

    Log into the NAB app on your device.

  • 2

    Step 2

    Tap the menu icon in the top left

  • 3

    Step 3

    In the list, tap Profile.

  • 4

    Step 4

    Tap My details.

  • 5

    Step 5

    Tap the details you want to change.

  • 6

    Step 6

    Enter your new details.

  • 7

    Step 7

    Tap Update.

  • 8

    Step 8

    Tap Save on the top right if applicable.

  • 9

    Step 9

    Read the declaration then tap Confirm if applicable.

  • 10

    Step 10

    A verification code will be sent via SMS to your registered number if applicable.

  • 11

    Step 11

    Enter the security code and tap Continue.

  • Complete

    Your details have been updated.

Desktop

  • 1

    Step 1

    Go to nab.com.au and select ‘Internet Banking’ from the drop-down menu.

  • 2

    Step 2

    Enter your 8 to 10-digit NAB ID, enter your password and select Login.

  • 3

    Step 3

    Once you’ve logged in, click Profile & Settings. Select 'My details' from the drop-down menu.

  • 4

    Step 4

    Your current contact details will appear. Select Edit in the section that you would like to update.

  • 5

    Step 5

    Edit the details you would like to change and select Submit to save changes.

  • 6

    Step 6

    An SMS security code will be sent to your mobile number. Enter the security code and select Submit.

  • Complete

    You have successfully updated your contact details.

Other recommended guides

Use our simple online banking guides to help you do your day-to-day banking anytime, anywhere.

More help and support

Use our helpful guides, FAQs and support services to help manage all of your banking more easily.

NAB Internet Banking and NAB app

These products are issued by National Australia Bank Limited.

NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product.

The NAB Mobile Banking app is compatible with Android OS  7.0 and above, and iOS 11.0 or later. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.