Chief People Officer

Susan was appointed to the role of Chief People Officer in July 2019.

Prior to joining NAB, Susan was Global Head of People at KPMG, responsible for leading the design, development and implementation of a talent strategy for 200,000 people across 155 countries.

Susan has over 30 years of international experience working with boards and executive teams, including HSBC, Deutsche Bank, ING Barings and Barclays. She has worked for more than a decade in Chief Human Resource Officer roles.

Susan is a member of Chief Executive Women ( and World 50 ( In 2010, she was awarded the AHRI Dave Ulrich HR Leader of the Year and the AHRI Sir Ken Robinson Award for Workplace Flexibility. Susan holds a Bachelor of Laws and a Bachelor of Arts from University of Sydney and an MBA from Nijenrode University, The Netherlands.

Executive Leadership Team