Group Executive, Digital, Data and Artificial Intelligence
Pete Steel became Group Executive, Digital, Data and Artificial Intelligence at National Australia Bank in November 2025. In this role, Pete leads NAB’s digital, data, design, customer onboarding, data analytics and artificial intelligence teams to deliver better experiences for customers. He is also accountable for NAB’s digital bank, ubank, which now has more than 1 million customers.
Pete brings more than 30 years’ experience in senior roles across banking, finance and technology. Prior to joining NAB, he was Managing Director, Customer Engagement at Lloyds Banking Group in the UK, where he led a division of approximately 16,000 people across consumer sales and service, digital, artificial intelligence, personalisation, branches, call centres and advisers.
Before Lloyds, Pete founded fintech startup Expertli and worked as a Senior Adviser on digital transformation at Boston Consulting Group. He also spent 16 years at Commonwealth Bank of Australia in a range of executive roles, including Group Chief Digital Officer and Chief Information Officer for the Retail Bank.
Pete holds a Bachelor’s degree in Information Technology from the University of Technology Sydney.
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