A better way to connect and pay for healthcare

HICAPS Go is a fast and intuitive solution, designed to help you spend less time on administrative tasks, and more time with your patients.

HICAPS Go is an end-to-end service for health practitioners which allows their patients to book, quote, claim and pay, from their mobile phone. HICAPS Go can connect to your practice management systems, so patients can access booking times and receive upfront quotes. And, as each transaction is completely online, patients no longer need to worry about lost insurance cards, paper claims or separate phone lines.

And it's built with HICAPS – Australia’s leading health claims and payments service.

Benefits for health practitioners

  • Happy patients: your patients will have a clearer understanding of the costs involved, including how much will be out of pocket
  • Saves you time: patients can access quotes instantly, without having to come in or set an appointment which saving your patients (and you) some time.
  • Works with HICAPS Terminal: existing HICAPS customers can take advantage of HICAPS Go features at no additional charge. HICAPS Go transactions are included in your existing reports and settlement.

HICAPS Go is available for allied health professionals, such as physiotherapists, chiropractors, osteopaths, myotherapists, podiatrists and remedial massage therapists. Add HICAPS Go to your practice to offer your patients a better way to pay and claim.

Find and book

Find the right service and practice to book an available appointment on HICAPS Go

Claim and pay

HICAPS Go provides out of pocket quotes and enables immediate payment of both claim and gap amounts

Want to find out more?

An all-in-one EFTPOS payment and claiming solution, HICAPS is an integral part of NAB Health. HICAPS helps make administration easier to manage in your practice.

Learn more


Have us call you
Contact your local health banker