Daylight savings dates

NAB Connect cut-off times are based on Melbourne/Sydney local times (AEDT/AEST). As these time zones transition between AEDT and AEST, payment cut-off times will also transition accordingly.

Daylight savings ends in the early hours of Sunday 7 April 2024 in the Australian Capital Territory, New South Wales, South Australia, Tasmania and Victoria.

For customers in the Northern Territory, Queensland and Western Australia, the payment cut-off times for the processing of domestic, international, BPAY, direct credit, direct debit and payroll payments will be one hour earlier from Monday 8 April 2024.

Public holiday information

All payments, except for those mentioned in the table, will be processed as normal. However, payments may not be processed where there are insufficient funds in your account or limits are exceeded.

To ensure beneficiaries receive their funds on the nominated date of payment:

  1.  Submit and authorise your payments early. Ensure your payments have been submitted and are fully authorised in advance.
  2. Future date your payments. BPAY, Fast payments, direct credit, direct debit, domestic and payroll payments can be submitted up to 90 days in advance. International 'Bank to convert', ’NFCA’ and ‘FX deal’ payments can be submitted up to 10 business days in advance. Please note that this is dependent on the rate source used.
Date Public holiday Payment processing information

Monday, 1 January 2024

Public holiday

New Year’s Day – (National)

Payment processing information
NAB Connect client centre closed. No processing will occur, except for Fast payments, which process 24/7.

Monday, 15 January 2024

Public holiday
Birthday of Martin Luther King Jr. (USA)
Payment processing information

You won’t be able to submit:

  • Any International payments in USD currency with a value date of 15 January 2024.
  • Any other currency payments using a RTR or BTC rate source with a value date of 15 January 2024.

Friday, 26 January 2024

Public holiday
Australia Day (National)
Payment processing information
NAB Connect client centre closed. No processing will occur, except for Fast payments, which process 24/7.

Monday, 19 February 2024

Public holiday
Washington’s Birthday (USA)
Payment processing information

You won’t be able to submit:

  • Any International payments in USD currency with a value date of 19 February 2024.
  • Any other currency payments using a RTR or BTC rate source with a value date of 19 February 2024.

Monday, 4 March 2024

Public holiday
Labour Day (WA)
Payment processing information

No export international trade service for Western Australian customers.

Monday, 11 March 2024

Public holiday

Eight Hours Day (TAS),

Labour Day (VIC),

Adelaide Cup Day (SA),

Canberra Day (ACT)

Payment processing information
  • No export international trade service for Northern Territory, South Australian, Tasmanian or Victorian customers.
  • Export international trade service for Australian Territory Capital customers through our Sydney office will be available as normal.
  • Any import international trade or international payments for customers in the affected states or territories will be processed by International Operations Australia as normal.

Friday, 29 March 2024

Public holiday
Good Friday (National)
Payment processing information
NAB Connect client centre closed. No processing will occur, except for Fast payments, which process 24/7.

Monday, 1 April 2024

Public holiday
Easter Monday (National)
Payment processing information
NAB Connect client centre closed. No processing will occur, except for Fast payments, which process 24/7.

Tuesday, 2 April 2024

Public holiday
Easter Tuesday (TAS)
Payment processing information

All payments including Trade Finance and Stop cheque requests sent this Tasmanian only public holiday will be processed as normal.

Thursday, 25 April 2024

Public holiday

ANZAC Day

Payment processing information

NAB Connect client centre closed. No processing will occur, except for Fast payments, which process 24/7.

Monday, 6 May 2024

Public holiday

May Day (NT)

Labour Day (QLD)

Payment processing information

No export international trade service will be available for Queensland customers on this date.

Monday, 27 May 2024

Public holiday
Memorial Day (USA)
Payment processing information

You won’t be able to submit:

  • Any International payments in USD currency with a value date of 27 May 2024.
  • Any other currency payments using a RTR or BTC rate source with a value date of 27 May 2024.

Monday, 27 May 2024

Public holiday
Reconciliation Day (ACT)
Payment processing information
All payments will be processed as normal.

Monday, 3 June 2024

Public holiday

Western Australia Day (WA)

Payment processing information

No export international trade service for Western Australian customers.

Monday, 10 June 2024

Public holiday

King's Birthday (All states/territories except QLD and WA)

Payment processing information
  • No import international trade or international payment transaction capability value dated Monday 10 June 2024.
  • Any international payments or import international trade transactions customers sent to NAB after the published cut-off times on Friday 7 June 2024, will be processed the following Tuesday with a payment date of 11 June 2024.
  • No urgent domestic funds transfer capabilities to other financial institutions available.
  • No redraw or repayment capability on Business Market Loans and Corporate Market Loans. Please complete requests prior to cut-off times on Friday 7 June 2024, or submit a future dated transaction for processing on Tuesday 11 June 2024.

Wednesday, 19 June 2024

Public holiday
Juneteenth (USA)
Payment processing information

You won't be able to submit:

  • Any International payments in USD currency with a value date of 19 June 2024.
  • Any other currency payments using a RTR or BTC rate source with a value date of 19 June 2024.

Thursday, 4 July 2024

Public holiday
Independence Day (USA)
Payment processing information

You won't be able to submit:

  • Any International payments in USD currency with a value date of 4 July 2024.
  • Any other currency payments using a RTR or BTC rate source with a value date of 4 July 2024.

Monday, 5 August 2024

Public holiday

Bank Holiday (NSW)

Picnic Day (NT)

Payment processing information
  • No redraw or repayment capability on Business Market Loans and Corporate Market Loans. Please complete requests prior to cut-off times on Friday 2 August 2024, or submit a future dated transaction for processing on Tuesday 6 August 2024.
  • No international payment transaction capability using Real Time Rates or newly booked FX deals value dated 5 August 2024.
  • There will be no Export International Trade service for New South Wales and Australian Capital Territory customers.
  • No import international trade value dated Monday 5 August 2024.
  • The Export International Trade service for Northern Territory customers will be provided as normal by our Adelaide office on Monday 5 August 2024.

Wednesday, 14 August 2024

Public holiday

Royal Queensland Show

(Brisbane CBD and metropolitan areas only).

Payment processing information
  • There will be no Export International Trade service for Queensland customers.
  • Any import international trade or international payments for Queensland customers on Wednesday 14 August 2024, will be processed by International Operations Australia as normal.

Monday, 2 September 2024

Public holiday
Labor Day (USA)
Payment processing information

You won’t be able to submit:

  • Any International payments in USD currency with a value date of 2 September 2024.
  • Any other currency payments using a RTR or BTC rate source with a value date of 2 September 2024.

Monday, 23 September 2024

Public holiday

King’s Birthday

(Most regions of WA)

Payment processing information
  • No export international trade service for Western Australian customers.
  • Any import international trade or international payments for Western Australian customers will be processed by International Operations Australia as normal.

Friday, 27 September 2024

(TBC)

Public holiday

Friday before AFL Grand Final (VIC)

Payment processing information
  • No export international trade service for Victorian customers.
  • Any import international trade or international payments for Victorian customers will be processed by International Operations Australia as normal.

Monday, 7 October 2024

Public holiday

Labour Day (ACT, NSW and SA)

King’s Birthday (QLD)

Payment processing information
  • No redraw or repayment capability on Business Market Loans and Corporate Market Loans. Please complete requests prior to cut-off times on Friday 4 October 2024, or submit a future dated transaction for processing on Tuesday 8 October 2024.
  • No export international trade service for Australian Capital Territory, New South Wales, Northern Territory, Queensland and South Australian customers.
  • No import international trade or international payments transaction capability value dated Monday 7 October 2024.
  • Any international payments or import international trade transactions customers sent to NAB after the published cut-off times on Friday 4 October 2024, will be processed the following Tuesday with a payment date of 7 October 2024.

Monday, 14 October 2024

Public holiday
Columbus Day (USA)
Payment processing information

All international payments requiring a currency exchange rate should be submitted with a payment date of either Friday 11 October 2024, or Tuesday 15 October 2024.

Thursday, 10 October 2024

Public holiday
Royal Launceston Show (Launceston and surrounding towns only)
Payment processing information

The export international trade service for Launceston customers will be available through our Melbourne office as normal.

Thursday, 24 October 2024

Public holiday
Royal Hobart Show (Hobart and surrounding towns only)
Payment processing information

The export international trade service for Hobart customers will be available through our Melbourne office as normal.

Tuesday, 5 November 2024

Public holiday

Melbourne Cup (VIC)

Payment processing information
  • There will be no export international trade service for Tasmanian or Victorian customers.
  • Any import international trade or international payments for Victorian customers will be processed by International Operations Australia as normal.

Monday, 11 November 2024

Public holiday

Veterans Day (USA)

Payment processing information

You won’t be able to submit:

  • Any International payments in USD currency with a value date of 11 November 2024.
  • Any other currency payments using a RTR or BTC rate source with a value date of 11 November 2024.

Thursday, 28 November 2024

Public holiday

Thanksgiving (USA)

Payment processing information

You won’t be able to submit:

  • Any International payments in USD currency with a value date of 28 November 2024.
  • Any other currency payments using a RTR or BTC rate source with a value date of 28 November 2024.

Wednesday, 25 December 2024

Public holiday

Christmas Day (National)

Payment processing information
NAB Connect client centre closed. No processing will occur, except for Fast payments, which process 24/7.

Thursday, 26 December 2024

Public holiday

Boxing Day (National)

Payment processing information

NAB Connect client centre closed. No processing will occur, except for Fast payments, which process 24/7.

Wednesday, 1 January 2025

Public holiday

New Year’s Day (National)

Payment processing information

NAB Connect client centre closed. No processing will occur, except for Fast payments, which process 24/7.

NAB Connect Fees and Charges Schedule

See the fees and charges associated with a NAB Connect facility.

Contact us for NAB Connect enquiries

Call us

Monday to Friday, 7:30am to 8:00pm (AEST/AEDT)
Saturday, 9:00am to 2:00pm (AEST/AEDT)

Within Australia: 1300 888 413

Overseas: +61 3 8641 9930

Important information