Important Upcoming Complimentary Insurance changes
Effective 15 May 2026 – For some NAB cards, International Travel, Domestic Travel and Rental Vehicle Excess Insurances will be removed. For some other NAB cards, the cover period for International Travel Insurance will be reduced.
Please read the summary of changes for further details and how they will affect your insurance cover.
Card account terms and conditions
NAB credit card Terms and Conditions - applies to all NAB credit cards, except the NAB StraightUp Card.
NAB StraightUp Card Terms and Conditions - applies to the NAB StraightUp Card.
NAB Electronic Banking (card based) terms and conditions - applies to all NAB credit cards.
Rewards program terms and conditions
NAB Rewards Terms and Conditions (PDF, 740KB), opens in new window - applies to all NAB Rewards credit card accounts.
Velocity NAB credit card account: Velocity Points Terms and Conditions (PDF, 91KB), opens in new window - applies to all Velocity NAB credit card accounts.
NAB Qantas Credit Card Account Reward Terms and Conditions - applies to all NAB Qantas credit card accounts.
Flybuys Rewards Points Terms and Conditions (PDF, 66KB), opens in new window - applies to all NAB flybuys Rewards card accounts.
Cash back terms and condition
NAB cash back Terms and Conditions (PDF, 97KB), opens in new window - applies to NAB Visa Mini accounts.
Product disclosure statements
NAB Credit Card Cover product disclosure statement and policy document (PDF, 471KB), opens in new window - applies to eligible NAB cardholders who hold NAB Credit Card Cover.
Complimentary card insurance
NAB Card Insurance Policy Information Booklet effective 1 July 2025 (PDF, 474KB), opens in new window - applies to all NAB Signature, Platinum or Premium cards.
Get in touch
Customer Support Tool
Solve problems quickly online with our easy-to-follow guides. Simply select a topic and we’ll direct you to the information you need.
Contact us
Explore our personal banking contact information and get support with a wide range of products, services and topics.
Visit a NAB branch
Visit us in person at your nearest NAB branch or business banking centre.
Important information
Apologies but the Important Information section you are trying to view is not displaying properly at the moment. Please refresh the page or try again later.