Changes effective 1 November 2023
Please read this summary of changes to understand how it will affect your complimentary card insurance policy.
Transit accident insurance was discontinued on 1 November 2023. However, if your NAB card offered complimentary transit accident insurance, you can still make a claim if you had a claimable event that occurred before 1 November 2023.
On sale cards
Off sale cards
To be eligible, you need to have charged the entire fare in full to the accountholder’s card account prior to commencing your trip.
What may be covered
Below is a limited summary only. For the full list of benefits and the terms, conditions, exclusions, limits, applicable sub-limits and excesses that apply, please read the NAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB), opens in new window.
Examples of what this insurance is designed to cover include:
What isn’t covered
Below is a limited summary only. For the full list of benefits and the terms, conditions, exclusions, limits, applicable sub-limits and excesses that apply, please read the NAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB).
Examples of what’s not covered include claims arising directly or indirectly because of:
- death or injury arising out of war, suicide or intentional self-harm
- claims arising directly or indirectly from loss caused by or connected in any way with an illegal act of you or any person acting on your behalf
- you booking or taking travel against medical advice.
Terms and Conditions
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AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631, trading as Allianz Global Assistance (AGA), under a binder from the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz), has issued an insurance group policy to National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian credit licence 230686 (NAB) which allows eligible persons to claim under it as third-party beneficiaries.
Access to the benefit of cover under the NAB card insurances is available to eligible NAB cardholders and other eligible third-party beneficiaries by operation of s48 of the Insurance Contracts Act 1984 (Cth). Any advice on insurance is general advice only and not based on any consideration of your objectives, financial situation or needs. You must check whether or not it is appropriate, in light of your own circumstances, to act on this advice. The insurance is underwritten by Allianz. NAB is not the product issuer or insurer and neither it nor any of its related bodies corporate guarantee any of the benefits under this cover. If an eligible person wishes to claim any of these benefits for a claimable event that occurred before 1 November 2023, they will be bound by the eligibility criteria, terms, conditions, exclusions, limits and applicable sub-limits of the group policy set out in the NAB Card Insurance Policy Information Booklet dated 30 June 2022 (PDF, 604KB), opens in new window.
For more information about the changes visit Information about changes to complimentary insurances.