- $3.75 withdrawal fee from NAB ATMs.
- No NAB ATM balance enquiry fee.**
- Other ATM owners may charge their own fees.
What you get with NAB Traveller Card
Carry less cash and use a card that isn't connected to your other NAB accounts.
Track your spending and reload your card through NAB Internet Banking or the NAB app. View disclaimer *
Withdraw cash from overseas ATMs.
No load, cash out or inactivity fees. View disclaimer **
Locked-in exchange rates for up to 10 different currencies.
A chip and PIN protected card to keep your money safe – and a back-up card, just in case.
Fees and charges
Whether you're loading, reloading or unloading your funds, there are no load fees.
Keep any funds left on your card for your next trip overseas without getting charged any fees.
Overseas ATM fees
While some overseas ATM owners may charge their own fees, we won't charge you anything when you withdraw funds.
ATM fees for use in Australia
Point of Sale (POS) fee
- We won’t charge you, but you may incur a fee from other operators.
Currency conversion - fees and exchange rates
Foreign currency conversion fees and exchange rates apply when:
- you use the card to make a transaction (ATM, point of sale, internet or phone) and the card does not hold the local currency or enough of the local currency to complete the transaction.
- a fee is charged to the card in a currency that is not loaded onto the card.
- foreign currency conversion fees are 4% of total Transaction value.
Currency conversion exchange rates also apply when:
- funds are moved from one currency to another currency on your card.
There are other instances when these fees and rates will apply. To learn how your NAB Traveller Card works, refer to section 7 of our NAB Traveller Card Product Disclosure Statement and Terms and Conditions (PDF, 395KB).
How to get your card and get started
Pick up your NAB Traveller Card at your nearest NAB branch.
Load at least $50AUD onto it while you’re at the branch.
Your card is now active and ready to use.
How to manage your card
Using your NAB Traveller Card
Learn how to make purchases, track your balances and reload and cash out balances by visiting the Using your NAB Traveller Card page.
No matter where you are in the world, you’ll always have the support of NAB Card Services. They’ll be able to help you with any issues you experience with the NAB Traveller Card.
If you’ve lost your card, had it stolen or believe your PIN or any other security information has been compromised, contact NAB Card Services immediately.
Calling from overseas: +44 207 649 9404
Calling from Australia: 1800 098 231
Free call number: See our Product Disclosure Statement (PDF, 388KB) for a list of free call numbers*** for each country.
How do I dispute a transaction?
Read our simple instructions on how to dispute a NAB Traveller Card dispute.
* Loading and reloading your card
Load and reload limits apply. Funds loaded via NAB Internet Banking will be available immediately. The foreign exchange rate quoted is NAB’s Currency-to-Currency foreign exchange rate. Allow 2-3 Australian business days for funds reloaded via BPAY to appear on your card. The exchange rate that’ll be applied is the rate at the time of processing, not when the BPAY transaction is initiated. Reloads are calculated using the NAB Currency-to-Currency foreign exchange rate. For further information see the NAB Traveller Card Product Disclosure Statement and Terms and Conditions (PDF, 395KB).
** Withdrawals and transactions
Some operators and merchants may directly charge a fee. Daily transaction and ATM withdrawal limits apply. Transactions and fees that require a currency conversion are calculated using MasterCard foreign exchange rates and are subject to NAB’s Foreign Currency Conversion fee.
***There may be a charge for calls to these numbers, if phoning from a hotel or mobile phone.
Rates, fees and limits apply. Please refer to the NAB Traveller Card Product Disclosure Statement and Terms and Conditions (PDF, 379KB) before making any decisions regarding this product. NAB's the product issuer.
Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
® BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.