Contact us

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If your query relates to a specific account enquiry, it is best you submit a secure message via Internet Banking if you wish to resolve this online. Never reveal your credit card, account or personal details in an unsecure online session.

If you have a query about NAB Business Banking, please contact a NAB Business Banker.

We'd like to hear from you. Here's how:

Call us

All general and credit card enquiries

13 22 65

Mon-Fri 8am-7pm (AEST/AEDT)

Sat-Sun 9am-6pm (AEST/AEDT)

Lost or stolen cards

1800 033 103

From overseas +61 3 86419083 24 hours, 7 days

Home loan sales

13 84 69

Mon-Fri 8am-8pm (AEST/AEDT)

Sat-Sun 9am-6pm (AEST/AEDT)

Business banking, agribusiness and nabhealth

Find a local business banker

13 10 12

Mon-Fri 8am-8pm (AEST/AEDT)

Sat-Sun 9am-6pm (AEST/AEDT)

NAB Financial Planner or Banker

1300 558 863

Mon-Fri 8am-5pm (AEST)

Shareholder services 1300 367 647
Deaf, hearing-impaired or speech impaired

Call through the National Relay Service:

TTY users phone 13 36 77 and ask for 13 22 65

Speak and Listen (speech-to-speech relay) users phone 1300 555 727 and ask for 13 22 65

Internet relay users connect to the National Relay Service and ask for 13 22 65

Email us

All general and credit card enquiries

Online enquiry form

Home loan sales

Get started with a home loan

Online enquiry form

Business banking and Agribusiness Request a call back
NAB Financial Planner or Banker Online enquiry form
Compliments, complaints and suggestions Online enquiry form
Shareholder services


Additional contact details

Registered Office/Service of Notices

Any subpoenas, writs, garnishee orders, statutory notices and other notices should be served at NAB's registered office addressed to:


The Proper Officer

National Australia Bank Limited

Level 4 (UB 4440)

800 Bourke Street, Docklands

Melbourne, Victoria 3008


Police matters

For law enforcement agency enquiries relating to the

service /execution of warrants or notice to produce, 

please contact National Australia Bank LImited via email


Opening hours


Mon-Thu 9.30am-4pm
Fri 9.30am-5pm

Extended opening hours

View branches and kiosks with extended hours and weekend trading in:

Retail Kiosks

7 days, Shopping centre hours 
Except SA: Mon-Sat

Business Banking, Financial Service & Agribusiness Centres Mon-Fri 9am-5pm
Private Banking Centres

Mon-Fri 9am-5.30pm