A few recent highlights


People assisted with small loans in partnership with Good Shepherd Microfinance since 2005.


Contributed in our communities in 2016.  


In financing activities to address climate change and support the transition to low-carbon economy in 20161.


Female representation on Group Subsidiary Boards.

Corporate responsibility approach

Managing our business in a responsible way is key to our vision of becoming Australia and New Zealand’s most respected bank.

Shared Value

Smarter, bolder, world-changing solutions to address social challenges

Corporate responsibility governance

Our Advisory Council comprises a range of experienced internal and external advisors.

Stakeholder engagement

We engage with our stakeholders to understand expectations, identify problems and discover opportunities.

Performance and reporting

Our Annual Reporting suite provides an overview of our corporate responsibility strategy and performance.

Environmental performance

Our environmental targets, assurance and certifications help us operate more efficiently while addressing key environmental challenges.

ESG risk management

We’re always working to improve the way we deal with environmental, social and governance risk.

Supply chain management

We recognise we have an opportunity – and an obligation – to be responsible in the way we manage our supply chain.

Responsible tax management

We view tax transparency and disclosure as an essential element of good governance.

Human rights approach

We promote a culture of respect for human rights in our workforce and in our business relationships.

Impact investment

We’re focusing on investments that create positive social and environmental impact alongside financial return, and measuring the achievement of both.

Financial resilience

We’re progressing the financial resilience of our community groups by sharing our research, insights and resources.

Memberships and recognitions

We participate in industry initiatives to advance and recognise responsible business.

Resource library

Our resources, reports and policies available to learn more about specific areas of our business.

Our corporate responsibility reportDig Deeper 2016

A detailed look into our performance over the past financial year.

Learn more here

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