GET TO KNOW YOUR VERIFONE TERMINAL

Your terminal box contains

• New Verifone VX820 terminal
• Terminal stand with integrated receipt printer
• Power supply and power cord
• A paper receipt roll to get you started
• A copy of the user guide, payment card industry security standards and quick reference guide which includes how to contact us if you need help

Please keep these user guides in a safe place nearby your terminal for future use.

Your terminal box contains

• New Verifone VX680 terminal
• Charger base
• Power supply and power cord
• 5 paper receipt rolls to get you started, and one already fitted in the terminal
• A quick reference guide which includes how to contact us if you need help

Please keep the quick reference guide in a safe place nearby your terminal for future use.

To process a sale

1. From the home screen enter the sale amount and press ENTER
2. Ask your customer to TAP, INSERT or SWIPE their card
3. If your customer's card has a chip or swipe function, ask them to select their account type: Cheque, Savings or Credit
4. Ask your customer to enter their PIN and press ENTER

Note: Contactless cards don’t require a PIN or signature for amounts under $100. Some cards allow bypass of the PIN and ask for a signature

1. Once approved:

• Remove the card if inserted

• Verify signature if applicable and press ‘Yes’

• Press ‘Yes’ to print a customer receipt if required

To safely turn your terminal off:

1. Remove it from its charging base and disconnect any external power sources.
   
2. Hold down the red button until it stops beeping and the screen displays ‘Shutting Down’.

The terminal is now turned off.

To turn your terminal back on:

1. Hold down the green key until the screen lights up and the screen displays ‘Loading’.
2. Once the terminal is powered on, any available software updates will be displayed on the screen.
3. If this is the first time you’ve turned on your terminal, it will automatically configure itself and run through a start-up test – This will take approximately one minute.

To logon to your terminal:

1. Press ‘* 5’ followed by the green key.
2. A confirmation screen will display if your login is successful.

Your terminal is now ready to receive payments from your sales.

Setting up manual settlement

1. Select the ‘Menu’ button on the home screen.
2. Select option ‘6. Settlement’ and press ‘Select’.
3. Select option ‘1. Settlement’ and press ‘Select’.
4. Press ‘Yes’ to perform the settlement.

Note: You can only settle manually when auto-settlement is disabled on your terminal.

Setting up automatic settlement

1. Select the ‘Menu’ button on the home screen.
2. Select option ‘6. Settlement’ and press ‘Select’.
3. Select option ‘5. Auto Settle Setup’ and press ‘Select’.
4. Select ‘Enable’ if you want the terminal to automatically settle every day at a set time.
5. Select ‘Enable’ if you require a printed listing of your transactions from last settlement to now. If you’d like more details on your transactions, login to NAB Connect.
6. Enter the desired settlement time in 24 hour format (eg. 8pm is 20.00) and press ok.
7. Press ‘Yes’ to confirm auto settlement start time.

Note: The new automatic settlement time starts the next day.

Disable/Clearing settlement time

1. Select the ‘Menu’ button on the home screen.
2. Select option ‘6. Settlement’ and press ‘Select’.
3. Select option ‘7. Clear Auto Settle Settings’ and press ‘Select’.
4. Choose ‘Yes’ if you’d like to clear the settlement settings, otherwise, press ‘No’.

Note: By default, terminals are set up for settlement at 9pm each day. We recommend using the default settlement time.