Our approach


Our Human Rights Policy was revised in 2018.

Risk management

Human rights considerations are included within our risk management framework and processes.


We have committed to upholding a number of human rights related initiatives and Principles.

Why is this important?

Consistent with our Values, respecting human rights is a fundamental part of the way we do business – shaping the way we embrace, support and treat our people, customers and communities.

What do we do?

As well as being a signatory to the UN Global Compact, we’ve committed to uphold a number of international commitments which incorporate human rights requirements. These include:

Our policies, practices and due diligence processes emphasise the requirement for all employees to respect human rights, and to take care to avoid being complicit in human rights abuses.

Our Policy

Our Human Rights Policy was revised during 2017 and is approved by our Board.

How do we do it?

  • We have developed a Human Rights Policy that applies across our business – mapping how we address human rights in our policies, practices and business operations.
  • We have issued our 2018 Modern Slavery and Human Trafficking Statement outlining how we address this risk within our business operations and relationships.
  • We have implemented risk management processes to identify, assess, mitigate and monitor potential risk areas where we could be exposed to human rights concerns.
  • Targets are in place covering gender equality and supplier sustainability.
  • We have grievance mechanisms to allow employees, customers and other external affected parties to raise concerns (including human rights related concerns) and have them investigated and addressed. You can contact our NAB Resolve team to provide feedback or raise a concern.

These activities help us to do business in a way that respects the rights and dignity of people, and avoids complicity in human rights abuse.

Reporting on our performance

Below are additional resources and reports where you can learn more about the actions we have taken during the year and progress against our targets:

Related policies, frameworks and action plans

We consider human rights as part of our people management and the way we interact with, and support our customers, community and business operations. Below are a number of related policies, frameworks and action plans:

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Social Impact approach

Managing our business in a responsible way is key to our vision of becoming Australia's leading bank, trusted by customers for exceptional service.

Performance and reporting

Our Annual Reporting suite provides an overview of our corporate responsibility strategy and performance.

Stakeholder engagement

Maintaining an open and constructive dialogue with stakeholders is essential for business. It's how we understand community expectations, identify issues and discover opportunities to improve.