We’re keeping as many branches open as possible to provide essential banking services to our customers.
We regularly update our branch locations and opening hours, including available Express Business Deposit locations. If you need to access Safe Custody Packets in a branch which is unavailable, contact us on 13 22 65.
Some branches may be temporarily closed. This is to ensure that our team members can care for their children and dependants due to school and childcare closures.
Our team members who are affected by branch closures are also being redeployed to other branches and other locations, including working from home, to support our customers in any way we can.
Customers with a NAB card can also withdraw and deposit cash and cheques, pay bills and check account balances at their nearest Bank@Post enabled Australia Post. Look for the Bank@Post sign at Australia Post outlets.
Social distancing in NAB branches
The safety and wellbeing of our people and customers is our highest priority.
We’re following the Australian Government’s social distancing rules. Don’t visit a branch or business banking centre if:
- you’ve travelled overseas within the past 14 days
- you’ve been in contact with someone who has been diagnosed with COVID-19
- you’re experiencing fever, breathing diﬀiculties, fatigue, a cough or sore throat.
We are working closely with the Department of Health and health authorities to keep up-to-date with the latest advice.