Support that extends beyond banking
In hard times you may need more than financial support and we understand that there may be things going on in your life that are causing money troubles.
We have trusted partners that we can connect you with for support if you’re experiencing unemployment, domestic and family violence, financial abuse, elder abuse or mental health issues.
In some cases, we may provide funding to our partners to ensure you get the support you need.
To learn more about this kind of support call 1300 308 175, Monday to Friday, 8am to 7pm (AEST/AEDT).
Support we can connect you to
We may refer you to Uniting, our community partner, for support with unemployment services, including job search, applications and more.
Domestic and family violence
We can help connect you with a family violence worker through our community partner or provide you with financial assistance.
Free counselling service
We've partnered with Benestar who can provide a free counselling service for NAB customers. To discuss this option, call us and we can provide you with more information.
Call 1300 308 175
If you or your loved ones are experiencing financial or elder abuse, there are ways to keep your finances safe.
Additional support services
Helping to keep you safe
Supporting our customers
Request financial assistance
If you’re having trouble making your repayments, you can request assistance.
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