Tell us how you want to use your cards

Follow these simple steps to control things like contactless payments, online shopping or travel notifications.

  • 1

    Step 1

    Go to and select ‘Internet Banking’ from the drop-down menu.

  • 2

    Step 2

    Enter your 8 to 10-digit user ID, and your password. Then select Login.

  • 3

    Step 3

    Once you’ve logged in, select Cards.

  • 4

    Step 4

    Select the card you would like to manage.

  • 5

    Step 5

    Each of the card controls are grouped by themes down the page.

  • 6

    Step 6

    You can use the on/off switches to control online card purchases, temporary blocks, and more.

  • 7

    Step 7

    If you’re travelling overseas, let us know. This will allow purchases in nominated countries for the dates you set.

  • 8

    Step 8

    Forgotten your PIN? No problem, simply change it to something memorable.

  • 9

    Step 9

    Once you’ve made a change, you may be required to enter an SMS code texted to your mobile. In this example, you can simply select Change PIN and the change will occur.

  • Complete

    You now know how to manage your card controls.

Important information

NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product. This product is issued by National Australia Bank Limited. The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply.