Contact Us - financial hardship and bereavement
Are you struggling to pay your bills, dealing with financial hardship or managing the estate of a loved one or family member? We’ve got a list of contacts and useful information to help you during this difficult time.NAB Assist
| Call about a missed payment | Contact Details | Contact hours |
|---|---|---|
| within Australia | Contact Details 1300 661 114 |
Contact hours
Mon-Fri 8am-8pm (AEST/AEDT)
Sat 9am-1pm (AEST/AEDT) |
| from overseas | Contact Details +61 3 9322 7000 |
Contact hours
Mon-Fri 8am - 8pm (AEST/AEDT)
Sat 9am-1pm (AEST/AEDT) |
Customer Care
| Call to apply for hardship | Contact Details | Contact hours |
|---|---|---|
| within Australia | Contact Details 1800 701 599 |
Contact hours
Mon-Fri 8am - 8pm (AEST/AEDT)
Saturdays 9am-1pm (AEST/AEDT) |
| Print and complete request form (PDF, 259KB) |
Contact Details
Customer Care
GPO Box 4963WW Melbourne Vic 3001 |
Contact hours |
Bereavement Support
| Call NAB Bereavement Support | Contact Details | Contact hours |
|---|---|---|
| within Australia | Contact Details 1300 911 451 | Contact hours Mon-Fri 8am - 5pm (AEST/AEDT) |
| from overseas | Contact Details +61 3 9208 5577 | Contact hours Mon-Fri 8am - 5pm (AEST/AEDT) |
| Email NAB Bereavement support | Contact Details NAB.Bereavement.Support@nab.com.au | Contact hours |
| Send us a letter |
Contact Details
NAB Bereavement Support
GPO Box 2067 Melbourne Victoria 3001
|
Contact hours |