Use internet banking

Follow the step-by-step instructions to quickly download your statement for Centrelink using NAB Internet Banking.

  • 1

    Step 1

    Go to and select ‘Internet Banking’ from the drop-down menu.

  • 2

    Step 2

    Enter your 8 to 10-digit user ID, and your password. Then select Login.

  • 3

    Step 3

    Look for Proof of Balance on the side panel, and select Download.

  • 4

    Step 4

    Your balance statement will generate, and save to your computer – typically in the Downloads folder.

  • 5

    Step 5

    Double click the file to view your Proof of Balance statement.

  • Complete

    You can save or print this using the icons in the corner.

    You have now downloaded your Proof of Balance statement.

Other recommended guides

Use our simple online banking guides to help you do your day-to-day banking anytime, anywhere.

More help and support

Use our helpful guides, FAQs and support services to help manage all of your banking more easily.

NAB Internet Banking and NAB app

These products are issued by National Australia Bank Limited.

NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product.

The NAB Mobile Banking app is compatible with Android OS  7.0 and above, and iOS 11.0 or later. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.