Upcoming changes to cheques

On 18 November 2024, the Australian Government announced its decision, opens in new window to phase out cheques.

Cheque use across Australia has dropped by 83% over the last 10 years as more of us, including businesses, turn to digital banking as a fast, secure and convenient way to pay and get paid.

The changes will affect:

  • Personal cheques
  • Business cheques
  • Bank cheques

What this means for you

If you currently write or deposit cheques, you can continue to use them over the next few years.

There will be no change to your BSB and account number or your linked card or how you use your account.

Some financial institutions may choose to phase out cheques earlier and this will mean you won’t be able to deposit cheques from those financial institutions into your NAB account. 

30 June 2028 30 September 2029
  • You’ll no longer be able to write or issue any type of cheque.
  • You can still deposit most cheques.
  • You’ll no longer be able to deposit cheques into your bank account.

 

Moving on from cheques

Moving away from cheques can feel daunting, but it’s safe, secure and straightforward – and we’ll show you how.

With our advanced security in place, you can take the first step with confidence. We’ll guide you every step of the way.

  • Get one-on-one support: Visit your local branch or talk to your banker for help throughout the process.

  • Discover easy tools to get you started: Simple guidance and practical tips to help you feel confident using other forms of banking.

What you can do to prepare

We know it will be a big change, but we’re here to help you make the move – one step at a time. The good news is you have plenty of time to start making simple changes.

  1. Register for NAB Internet Banking

  2. Download the NAB app to start banking online.

  3. Set up a PayID® to get paid or pay someone faster online.

  4. Let people and businesses know you’re no longer using or accepting cheques and give them alternative payment details.

  5. Safely dispose of your chequebook by bringing it into a NAB branch or cut it up and place it into a secure bin.

  6. Explore other secure and convenient ways to pay and get paid.

Other ways to pay

As cheques become less and less common, NAB is providing a range of alternative payment methods for fast, safe banking that you can use at your convenience.

Personal payments

Direct debit 

  • Set up regular, automatic payments from your account
  • Pay bills on time, every time 

Learn how to schedule and edit regular payments

BPAY®

  • Pay bills or invoices using a BPAY biller code
  • Save the biller details for future payments

Get tips on using BPAY

PayID®

  • Send or receive payments using your mobile number or email address
  • Simple and convenient 

Learn more about PayID ®

Card payments 

  • Make payment in person, online, or over the phone using your debit or credit card
  • Added security with a PIN or CVV 

Learn more about our NAB Debit Cards, opens in new window and NAB Credit Cards, opens in new window

Telephone banking  

  • Make transfer or payments  
  • Find account balances and transactions

Learn more about Telephone Banking , opens in new window

Register for NAB Internet Banking

Business payments

BPAY

  • Pay bills or invoices using a BPAY biller code
  • Save the biller details for future payments

Get tips on using BPAY for your business.

PayID®

  • Send payments using your mobile number, email address or ABN
  • Simple and convenient 

Find out how to transfer money using PayID

Compare our online banking platforms NAB Connect and Internet Banking

Card payments 

  • Make payment in person, online, or over the phone using your debit or credit card
  • Added security with a PIN and CVV

Learn more about our NAB Business Visa Debit Card and NAB business credit cards

Register for NAB Connect or Internet Banking

Receiving business payments

PayID® for business 

  • Receive payments using a mobile number, email address or ABN
  • Fast, easy payments from your customers 

Register your business for PayID

Easy Tap

  • Zero set up costs
  • No need for a terminal

Get your small business started with Easy Tap

EFTPOS

  • Take secure payments instore and on the move
  • Same day settlement

Get your business started with a NAB EFTPOS machine

 

Direct Debit 

  • Keep your cash flow going with automatic payments from your customers
  • Reduce your business admin  

Enquire about Direct Debits for your business

BPAY Biller

  • Give your customers more options to pay
  • Flexible payments for your customers

Set up your business with BPAY

Help and support

Guides and support services to help you manage banking with alternative payment methods to cheques. 

More banking options

Ways to bank

Banking with us is easy. Bank online, in person or by using our smart ATMs and deposit machines. View all options for personal and business banking.

Digital payments

Find out about our secure and convenient digital payment methods, including digital wallets and wearables.

Telephone banking

Avoid the queue, learn how to bank using our telephone banking automated service.

Get in touch

Personal banking contacts

Explore our personal banking contact information and get support with a wide range of products, services and topics.

View all personal banking contacts

Business banking contacts

Explore our business banking contact information and get support with a wide range of products, services and topics.

View all business banking contacts

Visit a NAB branch

Visit us in person at your nearest NAB branch or business banking centre.

Find a NAB branch

Give us feedback

Help us improve your banking experience. Give us your feedback or make a complaint.

Give us feedback

Terms and Conditions

PayID is a registered trademark of NPP Australia Limited.

BPAY® is registered to BPAY Pty Ltd ABN 69 079 137 518