Important information

Overseas Travel Notifications/Block unblock your card/Foreign currency converter

NAB recommends you consider the Internet Banking terms and conditions document, available at, before making any decisions regarding this product. This product is issued by National Australia Bank Limited. The NAB app is compatible with AndroidTM OS 5.1 and above, and iOS 10.3 or later. AndroidTM is a trademark of Google LLC.

Foreign currency converter

Indicative rates provided by Visa updated daily. To access the daily updated rates you must be logged in to the NAB app with Travel Mode turned on and connected to the internet (Wi-Fi or cellular). Otherwise, rates are based on the rates as at the date of your device’s last internet connection whilst logged in to the NAB app. Data usage charges may apply.

Complimentary overseas travel insurance

Complimentary insurance covers: AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 (trading as Allianz Global Assistance) under a binder from the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 has issued an insurance group policy to National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian credit licence 230686 (NAB) which allows eligible NAB account holders and cardholders to claim under it as third party beneficiaries. Access to the benefit of cover under the NAB card insurances is provided to eligible NAB cardholders by operation of s48 of the Insurance Contracts Act 1984 (Cth). Any advice on insurance is general advice only and not based on any consideration of your objectives, financial situation or needs. You must check whether or not it is appropriate, in light of your own circumstances, to act on this advice. The eligibility criteria, terms, conditions, limits and exclusions of the group policy are set out in the NAB Card Insurance Policy Information booklet (PDF, 450KB) and in the NAB Purchase Protection Insurance Policy Information Booklet (PDF, 276KB) which may be amended from time to time. NAB does not guarantee this insurance.

Emergency cash

Emergency cash and Visa card replacement services are provided by Visa’s Global Customer Assistance Services (GCAS). GCAS representatives can provide multilingual assistance 24 hours a day, 365 days a year. Calls to GCAS are toll-free through the local operator. Calls made through mobile phone networks may incur additional charges. Please note that calls made from mobile phones, public telephones or hotel rooms may attract additional charges, not covered by the reverse charge service. Emergency cash on your credit card will be classified as a cash advance and applicable fees/interest applicable to your credit card will apply. Information subject to change. Credit card terms and conditions, available at, and lending criteria apply.

NAB recommends you consider the Personal Transaction and Savings Products Terms and Conditions, available from, before making any decisions regarding debit card products. These products are issued by NAB. Fees and charges are payable.

© 2018 National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686.

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