Verifone VX820 terminal Replacement

From October 2019 NAB will be replacing VX820 Verifone desktop (not integrated) EFTPOS terminals with Ingenico MOVE 5000 terminals. Telstra are making changes to the phone network that will affect the ability of desktop (not integrated) terminals to process transactions.

Merchants will receive a call from our service provider, on behalf of NAB, to arrange a time to complete the upgrade. The replacement will help ensure that the merchant terminal has updated connectivity so merchants’ business can continue to accept quick and easy merchant payments. ​The merchant fees, including monthly terminal fees remain unchanged.

Whether you have an Ingenico or Verifone terminal, you can learn more by watching videos, get step-by-step instructions on how to perform everyday tasks and trouble shooting guides. Select the terminal that you have to find out more.

Learn more about my Verifone terminal

Everything you need to get started with your Verifone terminal as well as step-by-step guides, how to perform everyday tasks and what to do if you need more support from us

Learn more about my Ingenico terminal

Everything you need to get started with your Ingenico terminal as well as step-by-step guides, how to perform everyday tasks and what to do if you need more support from us

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