EFTPOS terminal quick tips

To reset your password and check and transaction status

Contact the Merchant Service Centre to:

  • reset your password.
  • check if a transaction has processed.

Call the Merchant Service Centre on 1300 369 852 and have your Merchant ID and Terminal ID handy.

How to reprint your last transaction: Ingenico and Verifone


To reprint your last transaction, press Function key, then 72.


There are two ways to print your receipt for the last transaction you processed:

  1. Press the following keys in this order:
    • *, 8, 1, then Select.
  2. Press the following keys in order:
    • *, 8, 2. Enter in RRN (last 6 digits).

We’re ready to help your business

Talk to a Transactional Banking Specialist 1300 338 767

Mon-Fri 8am - 6pm (AEST/AEDT)

Call 1300 369 852

Terminal support, 24/7
Transact support, Mon–Fri 8am to 8pm (AEST/AEDT)